FAQ

Q: What is Omnira?

Omnira is your online destination for unique and high-quality products that inspire creativity and elevate everyday living. We curate a diverse range of items, including fashion, home décor, and gifts, to help you express your individuality.

Q: What is Omnira's return policy?

At Omnira, we want you to love your purchase! If you're not satisfied, you can return any unused item within 3 days of delivery for a full refund or exchange. Please ensure that the items are in their original Condition with all tags attached. For more details, check our Return Policy page.

Q: What payment methods do you accept?

Right Now We Only Go Through With Cash On Delivery, But Soon We Launch Our Online Payment Gateway Solution. 

Q: How long does delivery take?

Delivery times vary based on your location. Generally, standard shipping takes 2-3 business days. 

Q: How can I track my order?

After placing your order, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or directly through the carrier’s site. If you have any issues, feel free to reach out to our customer service team!

Q: Can I change or cancel my order after it's been placed?

You can modify or cancel your order within 3 hour of placing it. After that, your order may already be processed. Please contact customer service as soon as possible for assistance.

Q: How can I contact customer service?

Our customer service team is here to help! You can reach us via email at omnira.pk@gmail.com or through our contact us form on the website. We aim to respond to all inquiries within 24 hours. Don't hesitate to get in touch!